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1. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
and Cultural Influencers: Gender Effects on Emotional Labor at Work and at Home / Kathryn J. Lively
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2. 
Cover image for Don't bring it to work : breaking the family patterns that limit success
Don't bring it to work : breaking the family patterns that limit success
by 
Lafair, Sylvia, 1940-
Format: 
Books
Publication Date 
2009
Excerpt: 
Relationships at work and at home -- Understanding behavior at work and at home -- Understanding
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3. 
Cover image for Crucial conversations : tools for talking when stakes are high
Crucial conversations : tools for talking when stakes are high
by 
Patterson, Kerry, 1946-
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002001129.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/2002001129.html
Format: 
Books
Publication Date 
2002
Excerpt: 
" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How
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