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1. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Happens / John P. Trougakos -- 3.Motivation, Fit, Confidence, and Skills: How Do Individual Differences
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2. 
Cover image for Couple, family and group work : first steps in interpersonal intervention
by 
Crago, Hugh, 1946-
Format: 
Books
Publication Date 
2006
Excerpt: 
couple work. -- 4. Facing differences, finding unity. How therapy groups begin. -- 5. The power of many
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