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1. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
PSYCHOLOGY / Industrial & Organizational Psychology.
Available: Copies:
2. 
Cover image for Interpersonal skills in organizations
Interpersonal skills in organizations
by 
De Janasz, Suzanne C.
Format: 
Books
Publication Date 
2012
Excerpt: 
Interpersonal skills in organizations / De Janasz, Suzanne C.
Available: Copies:
3. 
Cover image for The office survival guide : surefire techniques for dealing with challenging people and situations
The office survival guide : surefire techniques for dealing with challenging people and situations
by 
Puder-York, Marilyn.
Table of contents only http://www.loc.gov/catdir/toc/ecip0518/2005024629.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005024629-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005024629-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Organizational behavior.
Available: Copies:
4. 
Cover image for Managing relationships : making a life while making a living
Managing relationships : making a life while making a living
Managing relationships : making a life while making a living
by 
Parikh, Jagdish.
Format: 
Books
Publication Date 
1999
Excerpt: 
Organizational behavior.
Available: Copies:
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