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1. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
and Integration of Three Research Lenses / Deborah E. Rupp -- pt. II Person Perspectives: Within
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2. 
Cover image for The handbook of mentoring at work : theory, research, and practice
The handbook of mentoring at work : theory, research, and practice
by 
Ragins, Belle Rose.
Table of contents only http://www.loc.gov/catdir/toc/ecip0716/2007016878.html
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Mentoring theory: applying new lenses and perspectives -- Developmental initiation and development networks
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