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1. 
Cover image for The new edge in knowledge : how knowledge management is changing the way we do business
The new edge in knowledge : how knowledge management is changing the way we do business
by 
O'Dell, Carla S., 1950-
Format: 
Books
Publication Date 
2011
Excerpt: 
? -- Appendix. Case studies : ConocoPhillips ; Fluor ; IBM ; MITRE.
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2. 
Cover image for The knowledge management toolkit : practical techniques for building a knowledge management system
The knowledge management toolkit : practical techniques for building a knowledge management system
by 
Tiwana, Amrit, 1974-
Format: 
Books
Publication Date 
2000
Excerpt: 
. Metrics for Knowledge Work. Ch. 15. Case Studies -- Pt. III. Side Roads: Appendices -- App. A. The
Available: Copies:
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