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1. 
Cover image for Built to serve : how to drive the bottom line with people-first practices
Built to serve : how to drive the bottom line with people-first practices
by 
Sanders, Dan J.
Format: 
Books
Publication Date 
2008
Excerpt: 
Customer relations -- Management.
Available: Copies:
2. 
Cover image for Implementing strategic change : tools for transforming an organization
Implementing strategic change : tools for transforming an organization
by 
Hoisington, Steven H., 1953-
Format: 
Books
Publication Date 
2005
Excerpt: 
Customer relations.
Available: Copies:
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