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1. 
Cover image for Managing the unexpected : resilient performance in an age of uncertainty
Managing the unexpected : resilient performance in an age of uncertainty
Managing the unexpected : resilient performance in an age of uncertainty
by 
Weick, Karl E.
Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007024496.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Managing the unexpected: what business can learn from high-reliability organizations
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2. 
Cover image for Flexible leadership : creating value by balancing multiple challenges and choices
Flexible leadership : creating value by balancing multiple challenges and choices
by 
Yukl, Gary A., 1940-
Publisher description http://www.loc.gov/catdir/description/wiley041/2003024759.html
Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024759.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley047/2003024759.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Reliability.
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