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1. 
Cover image for Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by 
Michelli, Joseph A., 1960-
Format: 
Books
Publication Date 
2011
Excerpt: 
from UCLA Health System / Michelli, Joseph A., 1960-
Available: Copies:
2. 
Cover image for Public health for the 21st century : the prepared leader
Public health for the 21st century : the prepared leader
by 
Rowitz, Louis.
Table of contents http://catdir.loc.gov/catdir/toc/ecip0510/2005008298.html
Format: 
Books
Publication Date 
2006
Excerpt: 
for leaders -- New partnerships -- Concern of the community for safety -- Systems thinking and
Available: Copies:
3. 
Cover image for How safe is safe enough? : leadership, safety, and risk management
How safe is safe enough? : leadership, safety, and risk management
by 
Alston, Gregory, 1951-
Format: 
Books
Publication Date 
2003
Excerpt: 
How safe is safe enough? : leadership, safety, and risk management / Alston, Gregory, 1951-
Available: Copies:
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