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1. 
Cover image for Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by 
Michelli, Joseph A., 1960-
Format: 
Books
Publication Date 
2011
Excerpt: 
Prescription for excellence : leadership lessons for creating a world-class customer experience
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2. 
Cover image for Global crises and the crisis of global leadership
Global crises and the crisis of global leadership
by 
Gill, Stephen, 1950-
Format: 
Books
Publication Date 
2012
Excerpt: 
global health: the search for new paradigms / Global leadership and the Islamic world: crisis, contention
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