by
Peters, Thomas J.
Format:
Books
Publication Date
2009
Excerpt:
Re-imagine! : [business excellence in a disruptive age] / Peters, Thomas J.
by
Peters, Thomas J.
Table of contents http://catdir.loc.gov/catdir/toc/fy043/2004296757.html
Format:
Books
Publication Date
2003
Excerpt:
Re-imagine! : [business excellence in a disruptive age] / Peters, Thomas J.
by
Davis, Scott M., 1964-
Format:
Books
Publication Date
2009
Excerpt:
excellence -- 5. The fifth shift : from an operational focus to a relentless customer focus -- Afterword
by
Kermally, Sultan.
Format:
Books
Publication Date
1997
Excerpt:
competitive environment -- 2. Total quality management -- 3. Benchmarking -- 4. Delivering service excellence
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