organizational performance. The book outlines a measurement instrument that can be used for leadership assessment

-- Strategies for failure -- Strategic approaches -- Measurement and evaluation -- Implementation of strategy

smarter -- Project control -- Tangling with intangibles: measurement in abstract areas -- Rational ratios

Foreword / Economic characteristics of the tourism sector -- The measurement of tourism -- Tourism

/ Cultural distance revisited : toward a more rigorous conceptualization and measurement of cultural

for purchasing -- Purchasing performance measurement -- Supplier assessment: cost approaches and

: Their Meaning and Measurement / Substitutes for Leadership : Effective Alternatives to Ineffective

Aligning management objectives -- Customer focus -- Organizing the workplace -- Visible measurement

-- Management accounting: manage the business, not the numbers -- Measurement and control: strike a new balance

-- 5. Business process re-engineering -- 6. Performance measurement -- 7. Empowerment -- 8. The