Operations and industrial management : designing and managing for productivity / Del Mar, Donald.

Schermerhorn, John R. Management for productivity.

-- Managing control systems, finances, and people -- Operations, quality, and productivity -- Glossary

-- Operations, Quality, and Productivity.

country productivity effects of US MNEs / Roger Smeets --

services -- The process of problem-solving -- Measuring up: countdown to control -- Productivity: working

people : the basic rules -- Measuring white-collar productivity -- Twilight of the first-line supervisor

the link between employee opinions and productivity, profit, customer satisfaction, and the rate of

Society of Organizations. What Business Can Learn from Nonprofits. The New Productivity Challenge

controlling process -- Basic elements of control -- Managing operations, quality, and productivity -- Manging

Management -- Operations in the Service Sector -- The Productivity Challenge -- The Challenge of Social

Leadership Attitudes -- Supervisory Style and Productivity : Review and Theory / A New Look at Managerial