Summary

Operations management (OM) represents a dynamic and significant field of scholarly research and writing. Changes in the business environment over the last fifteen years has driven rapid developments in OM practice so that the production of goods and provision of services are now more market focused rather than technology led.

This collection defines the nature and meaning of operations management. It draws together leading-edge papers that reveal the state of operations management today and classic articles that chart the development of practice to the present.

These three volumes assemble the work of internationally renowned scholars and look at the following key areas:

Volume One: Operations Management Concepts and Strategy

Volume Two: The Design of Operations Systems

Volume Three: Operations Planning and Control

David Bennett is an acclaimed academic and past President of the largest European association in the field of operations management. He is perfectly placed to edit this important new major work that will be an indispensable resource for academics and researchers.