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1. 
Cover image for How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships
How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships
by 
Snyder, David P.
Format: 
Books
Publication Date 
2001
Excerpt: 
American Management Association.
Available: Copies:
2. 
Cover image for Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
Secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
by 
Silverman, George, 1942-
Format: 
Books
Publication Date 
2011
Excerpt: 
American Management Association,
Available: Copies:
3. 
Cover image for Chaotics : the business of managing and marketing in the age of turbulence
Chaotics : the business of managing and marketing in the age of turbulence
by 
Kotler, Philip.
Format: 
Books
Publication Date 
2009
Excerpt: 
Management.
Available: Copies:
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