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1. 
Cover image for Conflict coaching : conflict management strategies and skills for the individual
Conflict coaching : conflict management strategies and skills for the individual
by 
Jones, Tricia S.
Format: 
Books
Publication Date 
2008
Excerpt: 
emotion perspective -- Stage two: the power perspective -- Stage three: crafting the "best" story -- Stage
Available: Copies:
2. 
Cover image for The handbook of victim offender mediation : an essential guide to practice and research
The handbook of victim offender mediation : an essential guide to practice and research
by 
Umbreit, Mark S., 1949-
Table of Contents http://www.loc.gov/catdir/toc/onix07/00063928.html
Publisher description http://www.loc.gov/catdir/description/wiley036/00063928.html
Contributor biographical information http://www.loc.gov/catdir/bios/wiley043/00063928.html
Format: 
Books
Publication Date 
2001
Excerpt: 
efficient methods for conducting an effective, sensitive, and often emotion-laden victim offender mediation
Available: Copies:
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