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1. 
Cover image for 5S for service organizations and offices : a lean look at improvements
by 
Sarkar, Debashis.
Format: 
Books
Publication Date 
2006
Excerpt: 
Service industries -- Quality control.
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2. 
Cover image for Administrative office management : an introduction
by 
Quible, Zane K., 1942-
Format: 
Books
Publication Date 
2001
Excerpt: 
-- Office reprographics and mail services -- Quality and quantity control -- Budgetary and cost control.
Available: Copies:
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