by
Sarkar, Debashis.
Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024847.html
Format:
Books
Publication Date
2006
Excerpt:
Service industries -- Quality control.
by
Quible, Zane K., 1942-
Format:
Books
Publication Date
2001
Excerpt:
-- Office reprographics and mail services -- Quality and quantity control -- Budgetary and cost control.
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