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1. 
Cover image for Re-imagine!
by 
Peters, Thomas J.
Format: 
Books
Publication Date 
2006 2003
Excerpt: 
"? -- From "cost center" to stardom : the PSF/professional service firm transformation -- PSFs mean business
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2. 
Cover image for Operations strategy
by 
Walters, David, 1936-
Format: 
Books
Publication Date 
2002
Excerpt: 
Value analysis (Cost control)
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3. 
Cover image for Process innovation : reengineering work through information technology
by 
Davenport, Thomas H., 1954-
Format: 
Books
Publication Date 
1993
Excerpt: 
cost, time, or quality. For example, IBM reduced the preparation time for quotes on buying or leasing a
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