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1. 
Cover image for Health program management : from development through evaluation
by 
Longest, Beaufort B., Jr., author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Total Quality Management.
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2. 
Cover image for Organization development : behavioral science interventions for organization improvement
by 
French, Wendell L., 1923-
Format: 
Books
Publication Date 
1999
Excerpt: 
, Total Quality Management (TQM) and large-scale organizational change. Provides excellent coverage of the
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3. 
Cover image for Leading change
by 
Kotter, John P., 1947-
Format: 
Books
Publication Date 
1996
Excerpt: 
competitors - total quality management, reengineering, right sizing, restructuring, cultural change, and
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