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1. 
Cover image for Managing service operations : design and implementation
by 
Hollins, Bill.
Format: 
Books
Publication Date 
2006
Excerpt: 
Managing service operations : design and implementation / Hollins, Bill.
Available: Copies:
2. 
Cover image for The persona lifecycle : keeping people in mind throughout product design
by 
Pruitt, John.
Format: 
Books
Publication Date 
2006
Excerpt: 
The persona lifecycle : keeping people in mind throughout product design / Pruitt, John.
Available: Copies:
3. 
Cover image for What is branding?
by 
Healey, Matthew.
Format: 
Books
Publication Date 
2008
Excerpt: 
Essential design handbooks.
Available: Copies:
4. 
Cover image for Robustness development and reliability growth : value-adding strategies for new products and processes
by 
King, John P. (John Paul), 1944-
Format: 
Books
Publication Date 
2010
Excerpt: 
selection -- Axiomatic design -- Tools to reduce risks -- Descriptive statistics -- Inferential statistics
Available: Copies:
5. 
Cover image for Sense : the art and science of creating lasting brands
by 
Lippincott Mercer (Firm)
Format: 
Books
Publication Date 
2004
Excerpt: 
Includes the best content from Design sense and Sense. "The first section explores each issue
Available: Copies:
6. 
Cover image for Priceless : turning ordinary products into extraordinary experiences
by 
LaSalle, Diana, 1949-
Format: 
Books
Publication Date 
2003
Excerpt: 
Industrial design.
Available: Copies:
7. 
Cover image for Brand management : a theoretical and practical approach
by 
Riezebos, H. J., 1960-
Format: 
Books
Publication Date 
2003
Excerpt: 
central pivot -- 7. The role of design in brand development -- 8. The role of advertising and the Internet
Available: Copies:
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