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Cover image for The persona lifecycle : keeping people in mind throughout product design
The persona lifecycle : keeping people in mind throughout product design
by 
Pruitt, John.
Table of contents http://www.loc.gov/catdir/toc/ecip066/2006000795.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0629/2006000795-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
The persona lifecycle : keeping people in mind throughout product design / Pruitt, John.
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2. 
Cover image for Managing service operations : design and implementation
Managing service operations : design and implementation
by 
Hollins, Bill.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Work design.
Available: Copies:
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