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Chapter 1 - Introduction to emerging issues in operations and supply chain management ; Chapter 2

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1. Strategy, products and capacity -- 2. Manufacturing and service processes -- 3. Supply chain

1. Introduction to Operations Management -- 2. Competitiveness, Strategy, and Productivity -- 3

Part 1. Introduction to operations management -- Part 2. Designing operations -- Part 3. Managing

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Ch. 1 Business Functions and Business Processes -- ch. 2 The Development of Enterprise Resource

Ch. 1. Introduction: Using Lean to Energize Your Supply Chain -- Ch. 2. Historical Perspective