services -- Chapter 4. Process strategy, design, and management -- Part 3. Planning principles -- Chapter 5

- Green purchasing fundamentals ; Chapter 3 - Design for the Environment ; Chapter 4 - Fundamentals of

. Forecasting4. Product and Service Design -- Supplement: Reliability -- 5. Strategic Capacity Planning for

Trautrims -- Sustainable warehousing / Alexander Trautrims -- Product design, cleaner production and

-- Product and service design -- Strategic capacity planning for products and services -- Process selection

-- Waiting line analysis and simulation -- Process design and analysis -- Six sigma quality -- Statistical

design to revolutionise larger organisations, one that draws on the ingenious tenets and practices

-- Product and service design -- Strategic capacity planning for products and services -- Process selection

Design and Development: Concurrent Engineering -- Design for the Customer -- Design for Supply Chain

What is operations management? -- Forecasting -- Design of goods and services -- Process design

-- Process design -- The design of products and services -- Supply network design -- Layout and flow

v.1. Operations management concepts and strategy -- v.2. Design of operations systems -- v.3