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1. 
Cover image for Best practices in lean six sigma process improvement : a deeper look
by 
Schonberger, Richard.
Format: 
Books
Publication Date 
2008
Excerpt: 
Six sigma (Quality control standard)
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2. 
Cover image for Continuous process improvement : a practical guide to improving processes for measurable results
by 
Chang, Richard Y.
Format: 
Books
Publication Date 
1995
Excerpt: 
Quality improvement series.
Available: Copies:
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