. Forecasting -- Chapter 6. Inventory management -- Chapter 7. Material requirements planning -- Chapter 8

. Forecasting4. Product and Service Design -- Supplement: Reliability -- 5. Strategic Capacity Planning for

Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting

and procurement -- Enterprise resource planning systems -- Forecasting -- Sales and operations

Introduction to operations management -- Competitiveness, strategy, and productivity -- Forecasting

What is operations management? -- Forecasting -- Design of goods and services -- Process design

capacity -- 9. Forecasting -- 10. Sourcing decisions and the purchasing process -- 11. Logistics -- 12

. Layout -- Part 5. Operating decisions -- 11. Supply-chain management -- 12. Forecasting -- 13. Inventory

Importance of Forecasting -- Seven Steps in the Forecasting System -- Forecasting Approaches -- Time

challenge -- Appendix 1. Forecasting the volume of demand -- Appendix 2. Time estimation -- work measurement

reliability, short-term forecasting and new material on OPT, MRP and MRP(II).