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1. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Nonverbal communication in the workplace.
Available: Copies:
2. 
Cover image for Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
by 
Durré, Linnda.
Format: 
Books
Publication Date 
2010
Excerpt: 
Interpersonal communication.
Available: Copies:
3. 
Cover image for The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner
The hard truth about soft skills : workplace lessons smart people wish they'd learned sooner
by 
Klaus, Peggy.
Format: 
Books
Publication Date 
2007
Excerpt: 
Business communication.
Available: Copies:
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