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1. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
by 
Grandey, Alicia.
Format: 
Books
Publication Date 
2013
Excerpt: 
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation
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2. 
Cover image for Understanding emotion at work
Understanding emotion at work
by 
Fineman, Stephen.
Format: 
Books
Publication Date 
2003
Excerpt: 
Understanding emotion at work / Fineman, Stephen.
Available: Copies:
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