Risk issues and crisis management in public relations : a casebook of best practice / Regester

Strategic issues management : organizations and public policy challenges / Heath, Robert L. (Robert

Reputation management : the key to successful public relations and corporate communication /

-- 3. The Concept of Strategy -- 4. The Three Management Levels of Strategic Communication -- 5. Ethics

-- Issues management -- Risk management -- Crisis management -- Public relations and ethics -- What's next

-- Internal communication -- Managing community involvement programmes -- Issues management -- Crisis public

Reputation management : the key to successful public relations and corporate communication /

communication -- Stakeholder and reputation management -- Public relations and marketing -- Public relations and

Communication in management.

Study -- Information Digest -- 12.Advocacy and Opinion -- Issues Management -- Identifying Issues

-- Communication --Evaluation -- pt. 3. Strategy: Public Opinion and Persuasion -- Conflict Management: Dealing

business -- pt. C. The broader context -- Issues and crisis management -- Ethics, legalities, and corporate