Title:
Business process management systems : strategy and implementation
Author:
Chang, James F.
ISBN:
9780849323102
Personal Author:
Publication Information:
Boca Raton, FL : Auerbach Publications, 2006.
Physical Description:
xv, 286 p. : ill. ; 25 cm.
General Note:
Formerly CIP.
Contents:
1. Theories of process management -- 2. Business process management -- 3. Overview of business process management system -- 4. Data integration technology -- 5. Messaging-based integration technology -- 6. Component-based integration technology -- 7. Workflow technology -- 8. Different types of business process management systems -- 9. Business process management system (BPMS) standards -- 10. Business process management implementation methodology.
Abstract:
"Business Process Management Systems: Strategy and Implementation discusses business management practices and the technology that enables them. It analyzes the history of process management practices and proposes that BPM practices are a synthesis of BPR (radical change) and TQM (continuous change) practices. Both business and IT professionals receive an integrated view of how various management practices merge into BPM. This volume describes the many technologies that converge to form a Business Process Management System (BPMS), illustrating BPMS standards and service-oriented architecture (SOA)."--BOOK JACKET.
Electronic Access:
Publisher description http://www.loc.gov/catdir/enhancements/fy0647/2005045248-d.html