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1. 
Cover image for Coaching and mentoring skills
Coaching and mentoring skills
by 
DuBrin, Andrew J.
Table of contents http://www.loc.gov/catdir/toc/ecip0416/2004006562.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others
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2. 
Cover image for Reaching out : interpersonal effectiveness and self-actualization
Reaching out : interpersonal effectiveness and self-actualization
Reaching out : interpersonal effectiveness and self-actualization
by 
Johnson, David W., 1940-
Format: 
Books
Publication Date 
1993
Excerpt: 
Importance of interpersonal skills -- Self-disclosure -- Developing and maintaining trust
Available: Copies:
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