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6 Results Found

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ABC's of relationship selling through service

Futrell, Charles, author.

Format:

Books

Publication Date

2019

Excerpt:

psychology of selling : why people buy -- Communication for relationship building : it's not all talk

Available: Copies:

Converting customer value : from retention to profit

Murphy, John A., 1948-

Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html

Format:

Books

Publication Date

2006

Excerpt:

-- Employee involvement -- Training and development -- Measurement -- Continuous improvement -- Communication

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Balanced brand : how to balance the stakeholder forces that can make or break your business

Foley, John, 1955-

Format:

Books

Publication Date

2006

Excerpt:

backlash flashpoints and for designing internal and external communication strategies for projecting

Available: Copies:

ProfitBrand : how to increase the profitability, accountability & sustainability of brands

Wreden, Nick.

ebrary http://site.ebrary.com/id/10096170
Table of contents http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html

Format:

Books

Publication Date

2005

Excerpt:

: striving toward adoption ; Constituencies: communicating with communities -- ; Communication principles

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Relationship marketing : dialogue and networks in the e-commerce era

Varey, Richard J., 1955-

Format:

Books

Publication Date

2002

Excerpt:

Communication in marketing.

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Aftermarketing : how to keep customers for life through relationship marketing

Vavra, Terry G.

Format:

Books

Publication Date

1995

Excerpt:

Communications -- Ch. 6. Establishing a Formal Dialogue: Satisfaction Measurement -- Appendix 6: Who's Satisfying

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