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1. 
Cover image for Managing customer relationships : a strategic framework
by 
Peppers, Don.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumers' preferences.
Available: Copies:
2. 
Cover image for Relationship marketing : a consumer experience approach
by 
Baron, Steve.
Format: 
Books
Publication Date 
2010
Excerpt: 
Relationship marketing : a consumer experience approach / Baron, Steve.
Available: Copies:
3. 
Cover image for The lovemarks effect : winning in the consumer revolution
by 
Roberts, Kevin, 1949-
Format: 
Books
Publication Date 
2006
Excerpt: 
The lovemarks effect : winning in the consumer revolution / Roberts, Kevin, 1949-
Available: Copies:
4. 
Cover image for From mind to market : reinventing the retail supply chain
by 
Blackwell, Roger D.
Format: 
Books
Publication Date 
1997
Excerpt: 
Consumers' preferences.
Available: Copies:
5. 
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Consumer satisfaction.
Available: Copies:
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