2 Results Found Subscribe to search results
00IIE
Print
1. 
Cover image for Converting customer value : from retention to profit
by 
Murphy, John A., 1948-
Format: 
Books
Publication Date 
2006
Excerpt: 
exploiting them for ideas, publicity and profitability in exchange for special care and attention. It
Available: Copies:
2. 
Cover image for Services marketing
by 
Lovelock, Christopher H.
Format: 
Books
Publication Date 
1996
Excerpt: 
-- The Dramaturgy of Services Exchange: An Analytical Framework for Services Marketing / Stephen J. Grove
Available: Copies:
Limit Search Results
Access Level
Format
Material Type
Language
Library
Shelf Location
Publication Date
Item Available
Advanced Search Location