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1. 
Cover image for The resilient enterprise : overcoming vulnerability for competitive advantage
by 
Sheffi, Yosef, 1948-
Format: 
Books
Publication Date 
2005
Excerpt: 
Business logistics -- Management.
Available: Copies:
2. 
Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right
by 
Arussy, Lior.
Format: 
Books
Publication Date 
2005
Excerpt: 
Customer services -- Management.
Available: Copies:
3. 
Cover image for 101 marketing strategies for accounting, law, consulting, and professional services firms
by 
Waugh, Troy.
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations -- Management.
Available: Copies:
4. 
Cover image for The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
by 
Bacon, Terry R.
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations.
Available: Copies:
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