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1. 
Cover image for Passionate and profitable : why customer strategies fail and ten steps to do them right
Passionate and profitable : why customer strategies fail and ten steps to do them right
by 
Arussy, Lior.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html
Table of contents only http://www.loc.gov/catdir/toc/ecip051/2004022230.html
Format: 
Books
Publication Date 
2005
Excerpt: 
to avoid the silo-based customer trap? -- Critical choice 7--do we employ functional robots or
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2. 
Cover image for Beyond the core : expand your market without abandoning your roots
Beyond the core : expand your market without abandoning your roots
by 
Zook, Chris, 1951-
Table of contents http://www.loc.gov/catdir/toc/ecip045/2003013374.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Beyond the core : expand your market without abandoning your roots / Zook, Chris, 1951-
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