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1.

Cover image for Service delivery

Service delivery

by

Great Britain. Office of Government Commerce.

Format:

Books

Publication Date

2007 2001

Excerpt:

Information technology -- Management.

Available: Copies:

2.

Cover image for Service support.

Service support.

by

Great Britain. Office of Government Commerce.

Format:

Books

Publication Date

2007 2000

Excerpt:

Information technology -- Management.

Available: Copies:

3.

Cover image for Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives

Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives

Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives

by

Steinberg, Randy A.

Format:

Books

Publication Date

2006

Excerpt:

Information technology -- Management.

Available: Copies:

4.

Cover image for ICT infrastructure management.

ICT infrastructure management.

by

Great Britain. Office of Government Commerce.

Format:

Books

Publication Date

2002

Excerpt:

Information technology -- Management.

Available: Copies:

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