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1. 
Cover image for Quality management : theory and application
Quality management : theory and application
by 
Mauch, Peter D., 1954-
Klappentext
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2010
Excerpt: 
Quality management : theory and application / Mauch, Peter D., 1954-
Available: Copies:
2. 
Cover image for The management and control of quality
The management and control of quality
by 
Evans, James R. (James Robert), 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
The management and control of quality / Evans, James R. (James Robert), 1950-
Available: Copies:
3. 
Cover image for Total quality : management, organization and strategy
Total quality : management, organization and strategy
by 
Evans, James R. (James Robert), 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality : management, organization and strategy / Evans, James R. (James Robert), 1950-
Available: Copies:
4. 
Cover image for Total quality management : text with cases
Total quality management : text with cases
by 
Oakland, John S.
Format: 
Books
Publication Date 
2000
Excerpt: 
Total quality management : text with cases / Oakland, John S.
Available: Copies:
5. 
Cover image for International handbook of practice-based performance management
International handbook of practice-based performance management
by 
Julnes, Patria de Lancer.
Table of contents only http://www.loc.gov/catdir/toc/ecip0712/2007008883.html
Format: 
Books
Publication Date 
2008
Excerpt: 
International handbook of practice-based performance management / Julnes, Patria de Lancer.
Available: Copies:
6. 
Cover image for Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
by 
Summers, Donna C. S.
Format: 
Books
Publication Date 
2005
Excerpt: 
Quality management : creating and sustaining organizational effectiveness / Summers, Donna C. S.
Available: Copies:
7. 
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
Quality management for organizational excellence : introduction to total quality / Goetsch, David L.
Available: Copies:
8. 
Cover image for Process improvement and quality management in the retail industry
Process improvement and quality management in the retail industry
by 
George, Stephen, 1948-
Table of contents only http://www.loc.gov/catdir/toc/ecip0516/2005020230.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Process improvement and quality management in the retail industry / George, Stephen, 1948-
Available: Copies:
9. 
Cover image for Customer-driven project management : building quality into project process
Customer-driven project management : building quality into project process
by 
Barkley, Bruce, 1939-
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer-driven project management : building quality into project process / Barkley, Bruce, 1939-
Available: Copies:
10. 
Cover image for Assessing business excellence : a guide to self-assessment.
Assessing business excellence : a guide to self-assessment.
by 
Porter, L. J. Porter, Leslie J.
Format: 
Books
Publication Date 
1998
Excerpt: 
Total quality management.
Available: Copies:
11. 
Cover image for Essentials of quality : with cases and experiential exercises
Essentials of quality : with cases and experiential exercises
by 
Sower, Victor E.
Format: 
Books
Publication Date 
2011
Excerpt: 
Total quality management.
Available: Copies:
12. 
Cover image for Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by 
Michelli, Joseph A., 1960-
Format: 
Books
Publication Date 
2011
Excerpt: 
Total quality management.
Available: Copies:
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