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1. 
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
making -- Quality function deployment -- Optimizing and controlling processes through statistical process
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2. 
Cover image for Managing quality
Managing quality
by 
Dale, B. G.
Format: 
Books
Publication Date 
1994
Excerpt: 
. Bendell. 20. Failure Mode and Effects Analysis / J.R. Aldridge and B.G. Dale. 21. Statistical process
Available: Copies:
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