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1. 
Cover image for Connecting with customers : how to sell, service, and market the travel product
Connecting with customers : how to sell, service, and market the travel product
by 
Mancini, Marc, 1946-
Format: 
Books
Publication Date 
2003
Excerpt: 
Travel agents.
Available: Copies:
2. 
Cover image for Manual of travel agency practice
Manual of travel agency practice
by 
Syratt, Gwenda.
Table of contents http://catdir.loc.gov/catdir/toc/els031/2003052214.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2003052214.html
Format: 
Books
Publication Date 
2003
Excerpt: 
Travel agents -- Handbooks, manuals, etc.
Available: Copies:
3. 
Cover image for Interpersonal skills for travel and tourism
Interpersonal skills for travel and tourism
by 
Burton, Jon.
Format: 
Books
Publication Date 
1997
Excerpt: 
Travel agents.
Available: Copies:
4. 
Cover image for Group travel operating procedures
Group travel operating procedures
Group travel operating procedures
by 
Webster, Susan, 1943-
Format: 
Books
Publication Date 
1993
Excerpt: 
Travel agents.
Available: Copies:
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