101 Results
000000000000IIE
by 
Sobczak, Art.
Format: 
Books
Publication Date 
2013
Excerpt: 
Telephone selling.
Available: Copies:
Cover image for A practical guide to advanced networking
by 
Beasley, Jeffrey S., 1955-
Format: 
Books
Publication Date 
2013
Excerpt: 
Existing PBXs to Support IP Telephony -- Switching to a Complete IP Telephony Solution -- 11-3. Quality Of
Available: Copies:
Cover image for Communication for business
by 
Tynan, Liz, author
Format: 
Books
Publication Date 
2013
Excerpt: 
and managing meetings -- Communicating by telephone -- Conclusion: Onwards and Upwards -- Introduction
Available: Copies:
Cover image for Crisis intervention strategies
by 
James, Richard K., 1942-
Format: 
Books
Publication Date 
2013
Excerpt: 
case handling -- Telephone and online crisis counseling -- Handling specific crises: going into the
Available: Copies:
Cover image for Political research : methods and practical skills
by 
Halperin, Sandra.
Format: 
Books
Publication Date 
2012
Excerpt: 
-to-face interviewing -- Telephone interviews -- Online interviews -- Focus groups -- Forms of interview -- Structured
Available: Copies:
Cover image for Writing skills for public relations : style and technique for mainstream and social media
by 
Foster, John, 1926-
Format: 
Books
Publication Date 
2012
Excerpt: 
-- Writing a CV -- Language for the telephone --
Available: Copies:
Cover image for Analysis of queues : methods and applications
by 
Gautam, Natarajan.
Format: 
Books
Publication Date 
2012
Excerpt: 
.3.M/G/s/s Queue: Telephone Switch Application -- Reference Notes -- Exercises -- 5.Multiclass Queues
Available: Copies:
Cover image for Collecting, managing, and assessing data using sample surveys
by 
Stopher, Peter R.
Format: 
Books
Publication Date 
2012
Excerpt: 
current issues -- 22.2.1.Reliance on telephones -- Threats to the use of telephone surveys -- Conclusions
Available: Copies:
Cover image for Qualitative interviewing : the art of hearing data
by 
Rubin, Herbert J.
Format: 
Books
Publication Date 
2012
Excerpt: 
Ill -- Elites -- Technical Experts -- Telephone Interviewing -- Multiparty Interviewing -- Cross
Available: Copies:
Cover image for The business of therapy : how to run a successful private practice
by 
Hodson, Pauline L, author.
Format: 
Books
Publication Date 
2012
Excerpt: 
-- Extending the therapeutic space -- Telephone calls, emails and letters -- Telephone sessions -- The crisis
Available: Copies:
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
big "little thing") -- Use the telephone well for good service -- Use friendly web sites and
Available: Copies:
Cover image for Closing a failed bank : resolution practices and procedures
by 
Parker, David C. (David Cameron), 1955-
Format: 
Electronic Resources
Publication Date 
2011
Excerpt: 
related to [Failed Bank] -- Telephone Script (Liquidation) -- Bank Intervention Managers Book Table of
Available: Copies: