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1.

Cover image for How customers think

How customers think

How customers think

by

Zaltman, Gerald

Format:

Books

Publication Date

2003

Excerpt:

Harvard Business School Press

Available: Copies:

2.

Cover image for Why not?

by

Nalebuff, B & Ayres, I

Format:

Books

Publication Date

2003

Excerpt:

Harvard Business School Press

Available: Copies:

3.

Cover image for How customers think : essential insights into the mind of the market

How customers think : essential insights into the mind of the market

How customers think : essential insights into the mind of the market

by

Zaltman, Gerald.

Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1569001

Format:

Books

Publication Date

2003

Excerpt:

Harvard Business School Press,

Available: Copies:

4.

Cover image for Working identity : unconventional strategies for reinventing your career

Working identity : unconventional strategies for reinventing your career

Working identity : unconventional strategies for reinventing your career

by

Ibarra, Herminia, 1961-

Format:

Books

Publication Date

2003

Excerpt:

Harvard Business School Press,

Available: Copies:

5.

Cover image for Creativity, Inc. : building an inventive organization

Creativity, Inc. : building an inventive organization

Creativity, Inc. : building an inventive organization

by

Mauzy, Jeff.

Format:

Books

Publication Date

2003

Excerpt:

Creative ability in business.

Available: Copies:

6.

Cover image for Priceless : turning ordinary products into extraordinary experiences

Priceless : turning ordinary products into extraordinary experiences

Priceless : turning ordinary products into extraordinary experiences

by

LaSalle, Diana, 1949-

Format:

Books

Publication Date

2003

Excerpt:

Harvard Business School Press,

Available: Copies:

7.

Cover image for Business communication.

Business communication.

Format:

Books

Publication Date

2003

Excerpt:

Harvard business essentials

Available: Copies:

8.

Cover image for Peter Drucker on the profession of management.

Peter Drucker on the profession of management.

Peter Drucker on the profession of management.

by

Drucker, Peter F. (Peter Ferdinand), 1909-2005.

Format:

Books

Publication Date

2003 1998

Excerpt:

Harvard Business School ; McGraw-Hill,

Available: Copies:

9.

Cover image for Peter Drucker on the profession of management

Peter Drucker on the profession of management

Peter Drucker on the profession of management

by

Drucker, Peter F. (Peter Ferdinand), 1909-

Format:

Books

Publication Date

2003

Excerpt:

The Harvard business review book series.

Available: Copies:

10.

Cover image for The innovator's solution : creating and sustaining successful growth

The innovator's solution : creating and sustaining successful growth

The innovator's solution : creating and sustaining successful growth

by

Christensen, Clayton M.

Table of contents http://www.loc.gov/catdir/toc/ecip045/2003014328.html

Format:

Books

Publication Date

2003

Excerpt:

Creative ability in business.

Available: Copies:

11.

Cover image for Harvard business review on corporate responsibility.

Harvard business review on corporate responsibility.

Harvard business review on corporate responsibility.

Table of contents http://www.loc.gov/catdir/toc/ecip042/2003008219.html

Format:

Books

Publication Date

2003

Excerpt:

Harvard business review on corporate responsibility.

Available: Copies:

12.

Cover image for Managing creativity and innovation.

Managing creativity and innovation.

Managing creativity and innovation.

Format:

Books

Publication Date

2003

Excerpt:

Harvard business essentials

Available: Copies:

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1 .. 9 10 11 12 13 .. 16

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Author

Harvard Business School.

(21)

Harvard Business School Press.

(11)

Harvard University. Graduate School of Business Administration.

(5)

Society for Human Resource Management (U.S.)

(5)

Ulrich, David, 1953-

(5)

Kaplan, Robert S.

(4)

Norton, David P., 1941-

(4)

Becker, Brian E.

(3)

Davenport, Thomas H.

(3)

Harvard Business School Publishing Corporation.

(3)

Holt, Douglas B.

(3)

Luecke, Richard.

(3)

Nohria, Nitin, 1962-

(3)

Prusak, Laurence.

(3)

Beatty, Richard W.

(2)

Boyatzis, Richard E.

(2)

Davenport, Thomas H., 1954-

(2)

Goleman, Daniel.

(2)

Govindarajan, Vijay.

(2)

(2)

Huselid, Mark A., 1961-

(2)

Khurana, Rakesh, 1948-

(2)

Kotter, John P., 1947-

(2)

McKee, Annie, 1955-

(2)

Pfeffer, Jeffrey.

(2)

Smallwood, W. Norman.

(2)

Trimble, Chris.

(2)

(2)

Zook, Chris, 1951-

(2)

Allen, James, 1960-

(1)

Austin, Robert D. (Robert Daniel), 1962-

(1)

Axelrod, Beth, 1962-

(1)

Ayres, Ian, 1959-

(1)

Badaracco, Joseph

(1)

Badaracco, Joseph.

(1)

Bell, Ella L. J. Edmondson, 1949-

(1)

Benko, Cathleen, 1958-

(1)

Bennis, Warren G.

(1)

Blattberg, Robert C., 1942-

(1)

Boudreau, John W.

(1)

Britton, Terry.

(1)

Brockbank, Wayne.

(1)

Brown, John Seely.

(1)

(1)

Bruner, Robert F.

(1)

Cairncross, Frances.

(1)

Campbell, Andrew, 1950 August 3-

(1)

(1)

Carr, Nicholas G., 1959-

(1)

(1)

Case, John, 1944-

(1)

(1)

Chesbrough, Henry William.

(1)

Christensen, Clayton M.

(1)

(1)

(1)

Davis, Stephen M., 1955-

(1)

Di Tella, Rafael.

(1)

Dru, Jean-Marie.

(1)

Drucker, Peter F. (Peter Ferdinand), 1909-

(1)

Drucker, Peter F. (Peter Ferdinand), 1909-2005.

(1)

Duguid, Paul, 1954-

(1)

Dychtwald, Ken, 1950-

(1)

(1)

Elkington, John, 1949-

(1)

Ellet, William.

(1)

Erickson, Tamara J., 1954-

(1)

Erlandson, Eddie.

(1)

Ertel, Danny, 1960-

(1)

(1)

(1)

Finkelstein, Sydney.

(1)

Fombrun, Charles J

(1)

Fombrun, Charles J.

(1)

Galford, Robert M., 1952-

(1)

Getz, Gary, 1955-

(1)

Ghemawat, Pankaj.

(1)

Ghoshal, Sumantra.

(1)

Gordon, Mark (Mark N), 1956-

(1)

(1)

(1)

Handfield-Jones, Helen, 1958-

(1)

Handy, Charles B.

(1)

Harriman, Richard A.

(1)

Hartigan, Pamela.

(1)

Harvard Business School Publishing Corporation

(1)

Harvard Business School. Press.

(1)

(1)

Hope, Tony, 1945-

(1)

Hunter, Richard, 1952-

(1)

Huselid, Mark A.

(1)

Ibarra, Herminia, 1961-

(1)

Jaworski, Bernard J.

(1)

Johnson, Brian, 1960-

(1)

Johnson, Lauren Keller.

(1)

Kanter, Rosabeth Moss.

(1)

Keen, Peter G. W.

(1)

(1)

Kellerman, Barbara.

(1)

(1)

Knight, Charles F.

(1)

Koehn, Nancy F. (Nancy Fowler), 1959-

(1)

LaSalle, Diana, 1949-

(1)

Leavitt, Harold J.

(1)

(1)

(1)

Marketing Club (Harvard University. Graduate School of Business Administration)

(1)

Markides, Constantinos.

(1)

Martin, Roger L.

(1)

Maruca, Regina Fazio.

(1)

Mauborgne, Renée.

(1)

(1)

Mayo, Anthony J.

(1)

McCormack, Mark H.

(1)

McDermott, Richard A. (Richard Arnold)

(1)

McGahan, Anita M. (Anita Marie)

(1)

McGee, Kenneth G.

(1)

McKinsey Foundation for Management Research (New York, N.Y.)

(1)

Meyerson, Debra.

(1)

Michaels, Ed, 1942-

(1)

Montgomery, Cynthia.

(1)

Morison, Robert.

(1)

Moser, Mike, 1953-

(1)

Mougayar, Walid, 1959-

(1)

Nalebuff, B & Ayres, I

(1)

Nalebuff, Barry, 1958-

(1)

Nkomo, Stella M., 1947-

(1)

Nunes, Paul, 1963-

(1)

Parks, Sharon Daloz, 1942-

(1)

(1)

Pitt-Watson, David.

(1)

Porter, Michael E., 1947-

(1)

Prahalad, C. K.

(1)

Ramstad, Peter M.

(1)

Rangan, V. Kasturi.

(1)

Rappaport, Alfred.

(1)

Rasche, Andreas.

(1)

(1)

Raynor, Michael E.

(1)

Rayport, Jeffrey F.

(1)

Redman, Thomas C.

(1)

Reichheld, Frederick F.

(1)

Reid, Robert, 1965-

(1)

Robertson, David, 1935-

(1)

Rosen, Corey M.

(1)

Ross, Jeanne W.

(1)

(1)

Schank, Roger C., 1946-

(1)

(1)

Shih, Clara Chung-wai.

(1)

Simons, Robert.

(1)

Snook, Scott A., 1958-

(1)

Snyder, William, 1956-

(1)

Spector, Robert, 1947-

(1)

Staubus, Martin.

(1)

Sutton, Robert I.

(1)

Teal, Thomas, 1937-

(1)

Thomas, Jacquelyn S., 1969-

(1)

Thomas, Robert J., 1952-

(1)

Torregrossa, Tracy, 1966-

(1)

(1)

Weisberg, Anne C. (Anne Cicero)

(1)

Wenger, Etienne, 1952-

(1)

Westerman, George, 1963-

(1)

(1)

Zaltman, Gerald

(1)

Zaltman, Gerald.

(1)

Zander, Benjamin, 1939-

(1)

Zander, Rosamund Stone, 1942-

(1)

Zenger, John H.

(1)

Format

(191)

(1)

Item Category 1

Non-Fiction Books

Recommended Books

Reference Books

Material Type

Audio-visual Material

Prescribed books

Recommended Books

Language

(187)

Library

RC Pretoria CBD

VC Nelson Mandela Bay

VC Pietermaritzburg

Shelf Location

On-Shelf Student

Standard shelving location

Publication Date

Subject

(23)

Organizational change.

(20)

Strategic planning.

(17)

Executive ability.

(16)

Industrial management.

(14)

(14)

Personnel management.

(13)

Creative ability in business.

(7)

Technological innovations -- Management.

(7)

Decision making.

(6)

Knowledge management.

(6)

Organizational effectiveness.

(6)

Business planning.

(5)

Information resources management.

(5)

Negotiation in business.

(5)

Organizational learning.

(5)

Success in business.

(5)

Brand name products.

(4)

Corporate culture.

(4)

Customer relations.

(4)

Employee motivation.

(4)

Information technology.

(4)

Project management.

(4)

Social responsibility of business.

(4)

Technological innovations.

(4)

Branding (Marketing)

(3)

Cambio organizacional.

(3)

(3)

Corporate profits.

(3)

Crisis management.

(3)

Customer services.

(3)

Employee retention.

(3)

(3)

Industrial organization.

(3)

Industrial productivity -- Measurement.

(3)

Information technology -- Management.

(3)

Leadership -- Psychological aspects.

(3)

Organizational change -- Management.

(3)

Performance standards.

(3)

Aptitude pour la direction.

(2)

Business -- Periodicals.

(2)

Business communication.

(2)

Business names.

(2)

Business planning -- Problems, exercises, etc.

(2)

Career development.

(2)

(2)

Competition, International.

(2)

(2)

Conflict management.

(2)

Corporate governance.

(2)

Corporations -- Growth.

(2)

Decision making -- Problems, exercises, etc.

(2)

Economic Competition.

(2)

Economic history -- Periodicals.

(2)

Efectividad organizacional.

(2)

Emotional intelligence.

(2)

Entrepreneurship.

(2)

Executives -- Training of.

(2)

Industrial efficiency -- Measurement.

(2)

Industrial management -- Environmental aspects.

(2)

Informatietechnologie.

(2)

Innovaciones tecnológicas.

(2)

(2)

Intellectual capital.

(2)

(2)

Management -- Psychological aspects.

(2)

Management information systems.

(2)

Manpower planning.

(2)

(2)

New products -- Management.

(2)

(2)

Organisatieverandering.

(2)

(2)

Organizational Innovation.

(2)

Organizational behavior.

(2)

Organizational effectiveness -- Evaluation.

(2)

Organizational effectiveness -- Measurement.

(2)

Popular culture.

(2)

Problem solving.

(2)

Product management.

(2)

(2)

Strategic alliances (Business)

(2)

Strategisch management.

(2)

Teams in the workplace.

(2)

Time management.

(2)

Administración de personal.

(1)

Administración del conocimiento.

(1)

Administração de empresas.

(1)

Advertising -- Cross-cultural studies.

(1)

Advertising agencies.

(1)

Affluent consumers -- United States.

(1)

African American women executives.

(1)

African American women in the professions.

(1)

Arbeidsorganisatie.

(1)

(1)

Aspects psychologiques.

(1)

(1)

Aufsatzsammlung.

(1)

BUSINESS MANAGEMENT.

(1)

Balanced scorecard (Management)

(1)

(1)

Boards of directors.

(1)

Business education.

(1)

Business enterprises -- Communication systems.

(1)

Business enterprises -- Computer networks.

(1)

Business enterprises -- Environmental aspects.

(1)

Business enterprises -- Finance.

(1)

Business ethics.

(1)

Business forecasting.

(1)

Business intelligence.

(1)

Business logistics.

(1)

Business presentations.

(1)

Businesspeople.

(1)

CORPORATE PLANNING.

(1)

Cambridge (Mass.) -- Harvard Graduate School of Business Administration.

(1)

Capitalism -- Social aspects.

(1)

(1)

Career changes -- Psychological aspects.

(1)

Career changes.

(1)

(1)

Changement organisationnel.

(1)

Civilization, Modern -- 1950-

(1)

Civilização moderna -- 1950-

(1)

Communication in management.

(1)

Communication in personnel management.

(1)

Comparative advantage (International trade)

(1)

Compensation management.

(1)

Comportement du consommateur.

(1)

Computer-Assisted Instruction.

(1)

Computer-assisted instruction -- Case studies.

(1)

Compétitivité.

(1)

(1)

(1)

Consommateurs -- Comportement -- Aspect psychologique.

(1)

Consommateurs -- Psychologie.

(1)

(1)

Consumentengedrag.

(1)

Consumer behavior -- Psychological aspects.

(1)

Consumer behavior -- United States.

(1)

Consumer behavior.

(1)

Consumer satisfaction -- United States.

(1)

Consumer satisfaction.

(1)

Consumers -- Psychology.

(1)

Consumers -- United States.

(1)

(1)

Corporate Network.

(1)

Corporate Social Responsibility

(1)

Corporate image -- Case studies.

(1)

Corporate image.

(1)

Corporations -- Finance.

(1)

Corporations -- Social aspects -- United States.

(1)

Corporations -- Social aspects.

(1)

Corporations -- United States -- Case studies.

(1)

(1)

Creative ability.

(1)

Creative thinking.

(1)

(1)

Customer loyalty.

(1)

Customer services -- Management.

(1)

Customer services -- Marketing.

(1)

Decision Making -- PSY.042.080.030.

(1)

Delivery of Health Care -- trends -- United States.

(1)

Direction par objectifs.

(1)

Diversity in the workplace.

(1)

Economic policy -- Case studies.

(1)

Educational Technology.

(1)

Efficacité organisationnelle -- Évaluation.

(1)

Efficiency, Organizational.

(1)

Electric industries -- United States -- Management -- Case studies.

(1)

Electronic industries -- United States -- Management -- Case studies.

(1)

Emerson Electric (Firm) -- Management.

(1)

Employee Performance Appraisal.

(1)

Employee empowerment.

(1)

Employee ownership.

(1)

Employee selection.

(1)

Employees -- Rating of.

(1)

Employees -- Training of -- Case studies.

(1)

Employees -- Training of.

(1)

Empresas de negocios.

(1)

Enseignement assisté par ordinateur -- Cas, Études de.

(1)

Entrepreneurship

(1)

Entrepreneurship-Ansatz

(1)

Entreprises -- Image.

(1)

(1)

Environmental policy.

(1)

Environmental protection.

(1)

Erlebnisbericht.

(1)

Executive coaching.

(1)

Executives -- Biography.

(1)

Executives -- Professional ethics.

(1)

Executives -- Psychology.

(1)

Executives -- Salaries, etc.

(1)

Executives -- Selection and appointment.

(1)

Executives -- United States -- History -- 20th century.

(1)

Facebook (Electronic resource)

(1)

(1)

(1)

Führungsgrundsatz.

(1)

Gestion de la qualité.

(1)

Globalization -- Economic aspects -- Case studies.

(1)

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