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1. 
Cover image for Human relations in business : developing interpersonal and leadership skills
by 
Aamodt, Michael G.
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations.
Available: Copies:
2. 
Cover image for Seven power strategies for building customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations.
Available: Copies:
3. 
Cover image for One to one, B2B : customer development strategies for the business to business world
by 
Peppers, Don.
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations.
Available: Copies:
4. 
Cover image for Customer equity : building and managing relationships as valuable assets
by 
Blattberg, Robert C., 1942-
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations.
Available: Copies:
5. 
Cover image for Internet marketing : readings and online resources
by 
Richardson, Paul, 1962-
Format: 
Books
Publication Date 
2001
Excerpt: 
brand image, enhance customer relations, and create entirely new distribution channels for products and
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6. 
Cover image for E-business & e-commerce : how to program
by 
Deitel, Harvey M., 1945-
Format: 
Books
Publication Date 
2001
Excerpt: 
Promotions E-Business Advertising Webcasting and Interactive Advertising E-Business Public Relations Customer
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7. 
Cover image for Wired marketing : energizing business for e-commerce
by 
Hardaker, Glenn.
Format: 
Books
Publication Date 
2001
Excerpt: 
Technological developments for marketing communication Internet customer and relationship marketing Theoretical
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by 
Kotler, Philip.
Format: 
Electronic Resources
Publication Date 
2001
Excerpt: 
promotion, and public relations -- Personal selling and sales management -- Direct and online marketing: the
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9. 
Cover image for The loyalty effect : the hidden force behind growth, profits, and lasting value
by 
Reichheld, Frederick F.
Format: 
Books
Publication Date 
2001 1996
Excerpt: 
Customer relations.
Available: Copies:
10. 
Cover image for Emotion marketing : the Hallmark way of winning customers for life
by 
Robinette, Scott.
Format: 
Books
Publication Date 
2001
Excerpt: 
Customer relations.
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by 
Els, Lien.
Format: 
Books
Publication Date 
2000
Excerpt: 
Customer relations.
Available: Copies:
12. 
Cover image for Dan Janal's guide to marketing on the Internet : getting people to visit, buy, and become customers for life
by 
Janal, Daniel S.
Format: 
Books
Publication Date 
2000
Excerpt: 
Dan Janal's guide to marketing on the Internet : getting people to visit, buy, and become customers
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