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1. 
Cover image for 21st century management : a reference handbook
by 
Wankel, Charles.
Format: 
Books
Publication Date 
2008
Excerpt: 
-Century organizations -- Ethical manufacturing -- PART VII: ORGANIZING IN THE POST-0/11 WORLD: Constraints on strategy
Available: Copies:
2. 
Cover image for Crucibles of leadership : how to learn from experience to become a great leader
by 
Thomas, Robert J. (Robert Joseph), 1952-
Format: 
Books
Publication Date 
2008
Excerpt: 
strategy : a step-by-step approach -- Experience-based leader development : the organizational dimension
Available: Copies:
3. 
Cover image for Customer care excellence : how to create an effective customer focus
by 
Cook, Sarah, 1955-
Format: 
Books
Publication Date 
2008
Excerpt: 
-- 3. Listening to customers -- 4. Implementing a service excellence strategy -- 5. Empowerment and
Available: Copies:
by 
Nel, P. S. (Piet S.)
Format: 
Books
Publication Date 
2008
Excerpt: 
-- Industrial action and strike handling -- Organisation-level perspectives: strategy and policy, procedures and
Available: Copies:
5. 
Cover image for Marketing success stories : South African case studies
by 
Cant, M. C. (Michael Colin), 1957-
Format: 
Books
Publication Date 
2008
Excerpt: 
-Slices Innovations -- Origin's i-brand -- Precommercialisation: Research and Development -- The i-brand of Origin
Available: Copies:
6. 
Cover image for Advertising and promotion : an integrated marketing communications perspective
by 
Belch, George E. (George Edward), 1951-
Format: 
Books
Publication Date 
2007
Excerpt: 
program. 8. Creative strategy: Planning and development -- 9. Creative strategy: Implementation and
Available: Copies:
7. 
Cover image for International business : competing in the global marketplace
by 
Hill, Charles W. L.
Format: 
Books
Publication Date 
2007
Excerpt: 
International Business -- Entry Strategy and Strategic Alliances Cases Toyota {u2013} The Rise of a Global
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8. 
Cover image for Managing human resources
by 
Bohlander, George W.
Format: 
Books
Publication Date 
2007
Excerpt: 
selection ; Training and development ; Appraising and improving performance -- Implementing compensation and
Available: Copies:
9. 
Cover image for Marketing management
by 
Winer, Russell S.
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Product decisions -- New product development -- Pricing -- Communications and advertising strategy
Available: Copies:
10. 
Cover image for Effective training : systems, strategies, and practices
by 
Blanchard, P. Nick.
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Development and implementation of training -- Evaluation of training -- Key areas of organizational training
Available: Copies:
11. 
Cover image for Handbook of marketing research methodologies for hospitality and tourism
by 
Nykiel, Ronald A.
Format: 
Books
Publication Date 
2007
Excerpt: 
. Applying research to brand strategy -- ch. 14. Applying research to pricing strategy -- ch. 15. Applying
Available: Copies:
12. 
Cover image for Building innovation capability in organizations : an international cross-case perspective
by 
Terziovski, Mile.́
Format: 
Books
Publication Date 
2007
Excerpt: 
Sustainable development -- Case studies.
Available: Copies:
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