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229. 
Cover image for The new rules of marketing & PR : how to use social media, online video, mobile applications, blogs, news releases, & viral marketing to reach buyers directly
by 
Scott, David Meerman.
Format: 
Books
Publication Date 
2011
Excerpt: 
love interesting enterprises -- How to reach bloggers around the world -- Do you allow employees to
Available: Copies:
by 
Dessler, Gary, 1942-
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Employee testing and selection -- Interviewing candidates -- Training and developing employees
Available: Copies:
231. 
Cover image for Principles of organizational behavior
by 
Slocum, John W.
Format: 
Books
Publication Date 
2011
Excerpt: 
Learning Concepts to Improve Performance -- ch. 6. Motivating Employees -- ch. 7. Motivation through Goal
Available: Copies:
by 
Mitchell, K. I.
Format: 
Books
Publication Date 
2011
Excerpt: 
avoidance -- Estates -- Trusts -- Employees' tax provisional tax -- Donations tax -- Estate duty -- Value
Available: Copies:
233. 
Cover image for Disciplined dreaming : a proven system to drive breakthrough creativity
by 
Linkner, Josh, 1970-
Format: 
Books
Publication Date 
2011
Excerpt: 
Dreaming shows you how to create profitable new ideas, empower all your employees to be creative, and
Available: Copies:
by 
Werner, Amanda.
Format: 
Books
Publication Date 
2011
Excerpt: 
Explores the expectations that organisations and employees have of each other. It addresses
Available: Copies:
235. 
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
convenience and timing -- Dealing with emotional labor -- Get employees to give great service.
Available: Copies:
by 
Clampitt, Phillip G.
Format: 
Books
Publication Date 
2011
Excerpt: 
investment-worthy employees -- Seek, nurture, and evaluate actionable ideas -- Select, detect, and correct
Available: Copies:
238. 
Cover image for Bad apples : identify, prevent & manage negative behaviour at work
by 
Furnham, Adrian.
Format: 
Books
Publication Date 
2011
Excerpt: 
Problem employees.
Available: Copies:
239. 
Cover image for The trainer's handbook of leadership development : tools, techniques, and activities
by 
Lawson, Karen.
Format: 
Books
Publication Date 
2011
Excerpt: 
-- Embracing Change -- Empowering Others -- Fair or Equal? -- How to Present Change to Employees -- Leading
Available: Copies:
240. 
Cover image for The McDonaldization of society 6
by 
Ritzer, George.
Format: 
Books
Publication Date 
2011
Excerpt: 
Unpleasantness -- 6. Control: Human and Nonhuman Robots -- Controlling Employees -- The Fast-Food Industry: From
Available: Copies:
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