Search Results for Customer loyalty.

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82 Results Found

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37.

Customer service : skills for success

Lucas, Robert W.

Format:

Books

Publication Date

2012

Excerpt:

Customer service : skills for success / Lucas, Robert W.

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38.

The little book of big customer satisfaction measurement

Rao, Ajit, 1962-

Format:

Books

Publication Date

2012

Excerpt:

The little book of big customer satisfaction measurement / Rao, Ajit, 1962-

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39.

Online consumer behavior : theory and research in social media, advertising, and e-tail

Close, Angeline, editor.

Format:

Books

Publication Date

2012

Excerpt:

-- 11.Exploring Hybrid Channels from the Customer Perspective: Offering Channels That Meet Customers

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40.

Wired and dangerous : how your customers have changed and what to do about it

Bell, Chip R.

Format:

Books

Publication Date

2011

Excerpt:

Customer loyalty.

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41.

Corporate social strategy : stakeholder engagement and competitive advantage

Husted, Bryan, 1957-

Cover image http://assets.cambridge.org/97805211/97649/cover/9780521197649.jpg

Format:

Books

Publication Date

2011

Excerpt:

loyalty and profits. But is it true that firms that engage in social action will be rewarded with a good

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42.

Services marketing.

Bateson, John E. G.

Format:

Books

Publication Date

2011

Excerpt:

implementing effective recovery strategies -- 14. Strategies for facilitating customer loyalty & retention

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43.

Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers

Cakim, Idil Miriam, 1974-

Format:

Books

Publication Date

2010

Excerpt:

, and draw customers / Cakim, Idil Miriam, 1974-

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44.

The dragonfly effect : quick, effective, and powerful ways to use social media to drive social change

Aaker, Jennifer Lynn.

Format:

Books

Publication Date

2010

Excerpt:

customer loyalty. Leverage the power of design thinking and psychological research with practical

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45.

Cover image for A critical analysis of how premium automoblie manufacturer such as Audi and BMW attempt to create loyal customers during 2008/2009 economic crisis

A critical analysis of how premium automoblie manufacturer such as Audi and BMW attempt to create loyal customers during 2008/2009 economic crisis

Ellis, Michael Roy.

Format:

Manuscript

Publication Date

2009

Excerpt:

Customer loyalty.

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46.

Marketing management

Kotler, Philip.

Table of contents Kostenfrei
E-book - Full text Myilibrary. You can only view this e-book online and not download it
Table of contents http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html

Format:

Books

Publication Date

2009

Excerpt:

customers -- Creating customer value, satisfation, and loyalty -- Analyzing consumer & business markets

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47.

Services marketing : a contemporary approach

Boshoff, Christo.

Format:

Books

Publication Date

2009

Excerpt:

Customer services -- South Africa -- Marketing.

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48.

Services marketing : people, technology, strategy

Lovelock, Christopher H.

Inhaltsverzeichnis
Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Books

Publication Date

2007

Excerpt:

Customer services -- Marketing.

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