188 Results Found
000000000000IIE
37.
by
Kotler, Philip, 1931-
Format:
Books
Publication Date
2013
Excerpt:
a customer-driven strategy. Market segmentation, targeting and positioning -- Products and services
by
Looy, Bart van.
Format:
Books
Publication Date
2013 2011
Excerpt:
Service management : an integrated approach / Looy, Bart van.
39.
by
Lucas, Robert W.
Format:
Books
Publication Date
2012
Excerpt:
Customer service : skills for success / Lucas, Robert W.
40.
by
Machado, Ricardo.
Format:
Books
Publication Date
2012
Excerpt:
Customer service / Machado, Ricardo.
41.
by
Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format:
Books
Publication Date
2012
Excerpt:
Customer services.
by
Engelbrecht, Eugene.
Format:
Books
Publication Date
2011
Excerpt:
Customer service management : a holistic approach / Engelbrecht, Eugene.
43.
by
McDaniel, Carl, Jr., 1941-
Format:
Books
Publication Date
2011
Excerpt:
concepts -- Developing and managing products -- Services and nonprofit organization marketing -- Marketing
by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
Customer service : career success through customer loyalty / Timm, Paul R.
45.
by
Lancaster, Geoffrey, 1938-
Format:
Books
Publication Date
2011
Excerpt:
strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not
46.
by
Lucas, Robert W.
Format:
Books
Publication Date
2011
Excerpt:
Please every customer : delivering stellar customer service across cultures / Lucas, Robert W.
47.
by
Delahaye Paine, Katie, 1952-
Format:
Books
Publication Date
2011
Excerpt:
Customer services -- Research.
48.
by
Bell, Chip R.
Format:
Books
Publication Date
2011
Excerpt:
Customer services.
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