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1. 
Cover image for Managing service operations : design and implementation
by 
Hollins, Bill.
Format: 
Books
Publication Date 
2006
Excerpt: 
measurement -- Thinking about and managing for 'the future' -- 'Trenbrover football club'.
Available: Copies:
2. 
Cover image for Accounting and financial management : developments in the international hospitality industry
by 
Harris, Peter J. (Peter James), 1944-
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Performance measurement in the international hospitality industry / Helen Atkinson -- Budgetary practice
Available: Copies:
3. 
Cover image for Crime & criminology
by 
Reid, Sue Titus.
Format: 
Books
Publication Date 
2006
Excerpt: 
Crime, criminal law, and criminology -- The measurement of crime and its impact -- Early
Available: Copies:
4. 
Cover image for The strategy and tactics of pricing : a guide to growing more profitably
by 
Nagle, Thomas T., 1951-
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Ch. 12. Pricing over the product life cycle -- Ch. 13. Price and value measurement -- Ch. 14. Ethics.
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by 
Coetsee, D.
Format: 
Books
Publication Date 
2006
Excerpt: 
-value measurement consideration -- Derecognition of financial assets -- Derecognition of financial liabilities
Available: Copies:
6. 
Cover image for Economic development
by 
Todaro, Michael P.
Format: 
Books
Publication Date 
2006
Excerpt: 
-- Measurement and Distribution -- Disease Burden -- Malaria and Parasitic Worms -- HIV and AIDS -- Health and
Available: Copies:
7. 
Cover image for Strategic market management
by 
Aaker, David A.
Format: 
Books
Publication Date 
2005
Excerpt: 
--Sales and Profitability -- Performance Measurement--Beyond Profitability.
Available: Copies:
8. 
Cover image for The academic library
by 
Brophy, Peter, 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
. Library systems -- 11. Services -- 12. Management -- 13. Performance measurement -- 14. Professional
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by 
Cant, M. C. (Michael Colin), 1957-
Format: 
Books
Publication Date 
2005
Excerpt: 
research -- Methods for conducting primary research -- Measurement concepts and questionnaire design
Available: Copies:
10. 
Cover image for Business research for decision making
by 
Davis, Duane, 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
. Fundamentals of research design -- Ch. 7. Foundations of measurement -- Ch. 8. Scaling and instrument design
Available: Copies:
11. 
Cover image for Psychological testing : principles and applications
by 
Murphy, Kevin R., 1952-
Format: 
Books
Publication Date 
2005
Excerpt: 
, interests, and personality -- 3. Testing and society -- 4. Basic concepts in measurement and statistics -- 5
Available: Copies:
12. 
Cover image for Advertising, promotion, and new media
by 
Stafford, Marla R., 1960-
Format: 
Books
Publication Date 
2005
Excerpt: 
Dilip Soman -- Banner advertisement pricing, measurement, and pretesting practices : perspectives from
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