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49. 
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Computer service industry -- Customer services.
Available: Copies:
50. 
Cover image for Principles of marketing
by 
Kotler, Philip (Philip J.), 1931-
Format: 
Books
Publication Date 
2014 2013
Excerpt: 
. Consumer-Driven Marketing Strategy -- 8. Products, Services, and Brands: Building Customer Value -- 9. New
Available: Copies:
51. 
Cover image for Social media explained : untangling the world's most misunderstood business trend
by 
Schaefer, Mark W.
Format: 
Books
Publication Date 
2014
Excerpt: 
Société de l'information.
Available: Copies:
52. 
Cover image for Services marketing : an interactive approach
by 
Fisk, Raymond P.
Format: 
Books
Publication Date 
2014
Excerpt: 
Services marketing : an interactive approach / Fisk, Raymond P.
Available: Copies:
53. 
Cover image for WTO domestic regulation and services : trade putting principles into practice
by 
Lim, Aik Hoe, editor.
Format: 
Books
Publication Date 
2014
Excerpt: 
WTO domestic regulation and services : trade putting principles into practice / Lim, Aik Hoe
Available: Copies:
54. 
Cover image for Tourism : a modern synthesis
by 
Page, Stephen, 1963- author.
Format: 
Books
Publication Date 
2014
Excerpt: 
framework ; Information communications technologies in tourism ; Travel intermediaries : tour operators and
Available: Copies:
55. 
Cover image for The AMA handbook of project management
by 
Dinsmore, Paul C.
Format: 
Books
Publication Date 
2014
Excerpt: 
construction / Christopher Sauer -- ch. 44. Why IT matters : project management for information technology
Available: Copies:
by 
Millard, D. (Daleen), author.
Format: 
Books
Publication Date 
2013
Excerpt: 
Financial Advisory and Intermediary Services Act 37 of 2002 (FAIS). While the former statutes regulate
Available: Copies:
57. 
Cover image for Exploring health communication : language in action
by 
Harvey, Kevin, active 1996-
Format: 
Books
Publication Date 
2013
Excerpt: 
Medicine -- Information services.
Available: Copies:
58. 
Cover image for Marketing
by 
Kotler, Philip, 1931-
Format: 
Books
Publication Date 
2013
Excerpt: 
advantage -- PART 2. Understanding the market. The global marketing environment -- Information management
Available: Copies:
59. 
Cover image for Child abuse and its mimics in skin and bone
by 
Brogdon, B. G. (Byron Gilliam)
Format: 
Books
Publication Date 
2013
Excerpt: 
-- Arthrogryposis -- Larsen's Syndrome -- Periosteal New Bone Formation -- Scurvy -- Rickets -- Congenital Syphilis
Available: Copies:
60. 
Cover image for Trademark valuation : a tool for brand management
by 
Smith, Gordon V., 1937- author.
Format: 
Books
Publication Date 
2013
Excerpt: 
financial information ; Financial reporting ; Financial statements and value: disaggregating S&R
Available: Copies:
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