by 
 Harvard Business School.
 Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 De Fina, Anna.
Format: 
Books
Publication Date 
 2006
Excerpt: 
 personal/institutional relations : people and tragedy in a health insurance customer service / Liliana
by 
 Plaster, Gary.
 Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 Bund, Barbara.
 Table of contents only http://www.loc.gov/catdir/toc/ecip0516/2005021008.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005021008-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005021008-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005021008-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005021008-d.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations -- Management.
by 
 Green, Charles H.
 Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 Gamble, Paul R.
 Table of contents http://www.loc.gov/catdir/toc/ecip066/2006001621.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 Byron, D. L.
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 Cherry, Paul.
 Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html
Format: 
Books
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 Dieffenbach, Michael.
Format: 
Video disc
Publication Date 
 2006
Excerpt: 
Customer relations.
by 
 Kotler, Philip.
 Table of contents http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Inhaltsverzeichnis http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA
Format: 
Books
Publication Date 
 2006
Excerpt: 
 Demand -- Part III. Connecting with Customers: Chapter 5 -- Creating Customer Value, Satisfaction
by 
 Kotler, Philip.
Format: 
Books
Publication Date 
 2006
Excerpt: 
 : communication and promotion policy and advertising -- Promoting products : public relations and sales promotion
by 
 Lamb, Charles W.
Format: 
Books
Publication Date 
 2006 2005
Excerpt: 
 communications -- Advertising and public relations -- Sales promotion and personal selling -- Pricing decisions
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