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Performance Research Associates' Delivering knock your socks off service.

Zemke, Ron.

Format:

Books

Publication Date

2003

Excerpt:

Axioms of Service Recovery. 28. Service Recovery on the Internet. 29. Fix the Person. 30. Fair Fix the

Available: Copies:

Fashion artist : drawing techniques to portfolio presentation

Burke, Sandra.

Format:

Books

Publication Date

2003

Excerpt:

with computers - Design portfolio - Investigating fashion on the Internet.

Available: Copies:

The end of everything : postmodernism and the vanishing of the human : Lyotard, Haraway, Plato, Heidegger, Habermas, McLuhan

Appignanesi, Richard.

Format:

Books

Publication Date

2003

Excerpt:

Lyotard and the inhuman / Donna Haraway and GM foods / Plato and the Internet / Heidegger, Habermas

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MCSE self-paced training kit exam 70-293 : planning and maintaining a Microsoft Windows server 2003 network infrastructure

Zacker, Craig.

Table of contents http://catdir.loc.gov/catdir/toc/fy043/2003056205.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1004/2003056205-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1004/2003056205-d.html

Format:

Books

Publication Date

2003

Excerpt:

infrastructure; Planning internet connectivity; Planning a name resolution strategy; Using routing and remote

Available: Copies:

The NewMediaReader

Wardrip-Fruin, Noah.

ebrary http://site.ebrary.com/id/10225253
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009891931&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://swbplus.bsz-bw.de/bsz103954783inh.htm
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009891931&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA

Format:

Electronic Resources

Publication Date

2003

Excerpt:

Internet.

Available: Copies:

Do-it-yourself advertising and promotion : how to produce great ads, brochures, catalogs, direct mail, web sites, and more!

Hahn, Fred E., 1925-

Table of contents http://catdir.loc.gov/catdir/toc/wiley031/2002192267.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley045/2002192267.html
Publisher description http://catdir.loc.gov/catdir/description/wiley038/2002192267.html

Format:

Books

Publication Date

2003

Excerpt:

From Telemarketing to Teleservicing Fax and Broadcast Fax Basic Internet Advertising: It Doesn't Have

Available: Copies:

Networking : a beginner's guide

Hallberg, Bruce A., 1964-

Table of contents http://catdir.loc.gov/catdir/toc/mh031/2003269655.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh042/2003269655.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2003269655.html

Format:

Books

Publication Date

2003

Excerpt:

"This updated guide contains expanded coverage of Internet connections, firewalls and encryption

Available: Copies:

The future of advertising : new media, new clients, new consumers in the post-television age

Cappo, Joe.

Table of contents http://catdir.loc.gov/catdir/toc/fy038/2003041335.html
Table of contents http://swbplus.bsz-bw.de/bsz10739149Xinh.htm
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2003041335.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2003041335.html

Format:

Books

Publication Date

2003

Excerpt:

-with some tech twists -- The Internet as change agent : reinventing the way we communicate, buy, sell

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Casting for big ideas : a new manifesto for agency managers

Jaffe, Andrew, 1938-2010.

Table of contents http://catdir.loc.gov/catdir/toc/wiley041/2003283016.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley045/2003283016.html
Publisher description http://catdir.loc.gov/catdir/description/wiley041/2003283016.html

Format:

Books

Publication Date

2003

Excerpt:

Primary Source for Brand-Building Ideas? -- The Internet and the Agency -- Prioritizing Strategic Planning

Available: Copies:

10.

Manual of travel agency practice

Syratt, Gwenda.

Table of contents http://catdir.loc.gov/catdir/toc/els031/2003052214.html
Publisher description http://catdir.loc.gov/catdir/description/els031/2003052214.html

Format:

Books

Publication Date

2003

Excerpt:

-- Car rental -- Ferry services and railways -- Airlines -- Technology -- The Internet -- Insurance

Available: Copies:

11.

Using information technology : a practical introduction to computers & communications : complete version

Williams, Brian K., 1938-

Table of contents http://catdir.loc.gov/catdir/toc/mh021/2002100742.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0737/2002100742-b.html
Publisher description http://catdir.loc.gov/catdir/description/mh022/2002100742.html

Format:

Books

Publication Date

2003

Excerpt:

of ethics, the Internet and communications to demonstrate how technology influences our lives.

Available: Copies:

12.

Marketing for hospitality and tourism

Kotler, Philip.

Format:

Books

Publication Date

2003 2002

Excerpt:

-- Electronic marketing: Internet marketing, database marketing, and direct marketing -- Professional sales

Available: Copies:

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