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61. 
Cover image for Emotional intelligence : why it can matter more than IQ
Emotional intelligence : why it can matter more than IQ
by 
Goleman, Daniel.
Format: 
Books
Publication Date 
1996
Excerpt: 
- motivation, empathy and social deftness are the characteristics of people who excel.
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62. 
Cover image for An ethic for enemies : forgiveness in politics
An ethic for enemies : forgiveness in politics
by 
Shriver, Donald W., Jr. (Donald Woods), 1927-
Format: 
Books
Publication Date 
1995
Excerpt: 
and empathy: Japan and the United States -- Justice and forgiveness: the long road to equal
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Adichie, Chimamanda Ngozi, 1977-
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Baron-Cohen, Simon.
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Goleman, Daniel.
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Alaimo, Stacy, 1962-
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Allen, Nicholas B.
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Empathy.
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Client-centered psychotherapy.
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Counseling.
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Criminal psychology.
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Customer relations.
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